We are aware that 2013 iPads (like the iPad Mini 2 and the original iPad Air) don’t have enough grunt/memory to run Wordchain inside a browser. It appears to load fine in Safari, and then when you enter a chain it completely reloads, which is very frustrating. Apple discontinued these models in 2017, and since 2019 has only offered security updates to iOS 12.5.5 (the highest iOS these iPads support  as of March 2024 the latest IOS version is 17.4

iPAD USERS READ THIS PLEASE

https://drive.google.com/file/d/1zzUrkt1Zo58jK2rkxHCLQ_tntniOG1o9/view?usp=drive_link

It is possible that some older Chromebook and even 2014 iPads may struggle too.
As one teacher noted: “We realised the devices were older than the kids using them.”

There are more support documents on the Support page. You may be interested in:

Moving Existing Students to a new Student Group

At the beginning of the school year (or on other...

Teachers – Start Here!

Teachers and WordchainWelcome! You're a teacher,...

My Licences are Expiring (or Expired)

Wordchain for Web subscription licences have 6...

Wordchain for Web pricing

You can find pricing details on the Wordchain...

Spelling Assessments – Which Wordchain?

The Spelling Tests page has both basic and...

I’m Having Trouble Logging in

Make sure you're logging in at...

Lost/Forgotten Password

Notes: There are some tips about logging in here...

Admins: Updating a Teacher or Resetting their Password

ADMINS can now see a list of all the teachers on...

I want to change my name, email or password

You can change your name, email or password if...

Schools and RTLBs: signing up

A guide for schools and RTLBs showing the...

Admins and Teachers – start here!

This overview is aimed at helping you quickly...

Parents and Caregivers – start here!

These instructions are aimed at getting your...

How to log in – Admins, Teachers and Students

Admins, Teachers and Students all log in at...

RTLits, Tutors, Parents & Caregivers: Signing up AND setting up

A guide through the Wordchain for Web...

Setting up: extended walkthrough

An extended walkthrough of setting up student...

Multiple Student Groups for a Teacher

When an ADMIN is logged in and goes to STUDENT...

Multiple Teachers for a Student Group

When an ADMIN is logged in and goes to STUDENT...

How do I Change the Wordchain Number for a Student?

A Teacher or Admin can change the Wordchain...

What does Wordchain look like for my students?

The video below shows what your students will...

Wordchain is frozen or stuck

Like any app, there's always the possibility...

Achievements Screen for Students

Students now have an ACHIEVEMENTS button in the...

How Do I Measure Student Progress?

Teachers and Admins can look at the list of...

Rank: Novice, Rookie, Ninja, T-Rex and more!

To give positive feedback to students, they are...

Getting the most out of Wordchain

Literacy expert Betsy Sewell walks through the...

Why are Wordchain for Web licences 6 months and not a year?

Some people have asked why Wordchain for Web...

My invoice has been paid – where are my licenses?

If your invoice has been paid and we have...