by Admin | Aug 17, 2022 | Licences, Newest, Problems, Support
Wordchain for Web subscription licences have 6 months to be assigned to a student, and then run for 6 months from when they are assigned. When an ADMIN or TEACHER is looking at a Student Group, they can see when assigned licences expire: When licences have less than...
by Admin | Aug 17, 2022 | Problems, Support
Make sure you’re logging in at play.wordchain.co.nz The first thing to check is the error message. This one means that “the username or email you’ve entered doesn’t appear to exist in our system”. This is usually due to a typo (or...
by Admin | Feb 16, 2022 | Problems, Support
Notes: There are some tips about logging in here that may help, before you move to resetting your password. For security reasons, you cannot reset a password to be the same as one you’ve previously used! Password issues usually fit into two categories: The...
by Admin | Aug 17, 2022 | Managing, Newest, Problems, Support
ADMINS can now see a list of all the teachers on the SCHOOL ADMIN page, linking to the ability to update a teacher’s profile or password: Also, when ADMINS click into a particular Student Group, they will also see the teachers assigned to that group: In either...
by Admin | Mar 2, 2022 | Managing, Problems, Support
You can change your name, email or password if you are already logged in to your Wordchain account by going to the ACCOUNT option in the menu (see below). If you have lost your password and cannot log in, see...
by Admin | May 5, 2022 | Problems, Support
Like any app, there’s always the possibility that some circumstance (especially lack of memory) means Wordchain may freeze. Often, though, it’s actually about the correct word still needing to be created. To check this, click the “Listen Slow”...
